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Tell us what's wrong and pick a time — a certified technician will help you by phone or remote session.
- Choose a date and time that suits you
- Live chat with a technician right now
- Existing customers: use your Customer ID or phone
Free tools
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Scan my deviceBrowser, internet & settings check, plus guided virus scan and cleanup
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Browser securitySee what protection your browser has, and add more in a few clicks
Schedule an appointment
No sign-in needed.
or
Existing customer? Open your Live Support page
Device scan
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Security & cleanup
Use your computer's own tools to scan for viruses and clean up junk. Tick each step when done.
Websites can't open your files or other apps, so the virus scan and cleanup run in your computer's own tools.
Browser security
Runs only in your browser — nothing is sent anywhere.
Want a technician to check it with you? Chat with us